The Painting and Decorating Association exists to cater for the needs of the professional painting and decorating trade employees, whether national contracting or small family businesses. The aim of the Association is to promote the well-being of the industry and its members, strengthening the relationship between the PDA members and the general public.

To this end, the following charter outlines what the general public can expect from a PDA member.

1. A job undertaken by a PDA member will be of a sufficiently high standard, both in thoroughness and neatness to make a good and lasting job.

2. Each job undertaken is to be completed with the highest quality materials available, within the given budget.

3. APDA member will always offer expert advice and recommendations before any work is undertaken or material bought.

4. A PDA member is expected to remain polite and courteous at all times, ensuring a good working relationship between themselves and the client.

5. Whether quoted on a day work basis or finished job basis, the final price quoted by a PDA member will be the final price to pay. The cost of any extra work must be agreed with the client before commencement.

6. Any quote given will be fair, reasonable and competitive, both to client and PDA member.

7. Throughout the duration of a job, a PDA member will endeavour to keep the job site as clean and as tidy as possible, leaving the site in a reasonable condition after each day’s work.

8. A PDA member will do everything in his power to keep inconvenience to the client at an absolute minimum throughout the job duration.

9. Throughout the undertaking of a job, the PDA member will keep the client involved as much as possible to ensure open communication on a day to day basis.

10. A client will be informed as accurately as possible when a job can be completed. To this end, a PDA member must complete the work at the time specified.

11. A PDA member is expected to comply with all regulations regarding health and safety on all aspects of products used.

A PDA member is expected to comply with appropriate standards and codes of practise at all times.

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